Product Return and Refund Policy:
- No refunds will be granted due to the nature of the products.
- Exchanges must be initiated within 30 days of purchase. Please contact me at lweaver@yourwholesomelife.com to initiate the return.
- Items for exchange must be unused, unopened, and in like-new condition.
- Items may be exchanged for another product of equal or lesser value. Customer will be responsible for paying the difference in product cost should the replacement item be of more value than the one returned.
- If product arrived damaged, please take photos of the condition of the box/product and send them to lweaver@yourwholesomelife.com to initiate a replacement product.
- If there is a problem with your order, such as a wrong item or something missing, please contact lweaver@yourwholesomelife.com
- Customer is responsible for return shipping costs. Once item is received, replacement, or exchange will be sent within 1-2 business days for in stock items.
- For all questions regarding orders and returns, please contact lweaver@yourwholesomelife.com
Appointment Cancellation Policy:
- Should you need to cancel your appointment, 24 hour notice is required.
- If less than 24 hours notice is given, you may be subject to a $20 cancellation fee.
- If you are a no call/no show, or I arrive for your appointment and no one is home, you will forfeit your full payment.
- Appointments may be rescheduled at no cost if 24 or more hours notice was given.
Photography Cancellation Policy:
- A 50% retaining fee is required. This fee covers your date and time slot booking. Once paid, no other clients will be considered or booked during this time slot.
- Should you need to cancel, your retaining fee is non-refundable to protect against loss of business.
- Previously paid retaining fee will be honored if Customer reschedules their session date within 2 months of the originally scheduled session date. After 2 months, the retaining fee is forfeited, and the customer must book a new session and pay a new retaining fee to book the new session date.